Teaching and Learning Centre and Online Learning


The TLCOL supports the advancement of teaching and learning at the Mount in face-to-face and online contexts. We are an academic support unit that offers faculty teaching development and training. We work with faculty to build online resources that are accessible for our students. We also support student learning with online tools like Moodle, Blackboard Collaborate, Office365, and more.

Meet our Team


New! Collaborate Support Chatbot Feature

Blackboard Collaborate has integrated a new support chatbot to allow users to get immediate answers to the most common issues experienced in live sessions. Faculty, students and staff are invited to learn more about this great new feature here – Mount Online Learning Platform. You can also email online@msvu.ca for an overview and demo.

TLCOL Intranet site:

To learn more about the support plan and resources available please visit the TLCOL Intranet Site. You will need to log in using your full email address.

COVID-19 Continuity of Education: Best Practices

Nominations for a Teaching Excellence Award

Interested in making a nomination for the Teaching Excellence Awards? Learn more here or for more information please email tlc@msvu.ca.

Student Software Support Service

There is a new Student Software Support Assistant with the Teaching and Learning Centre and Online Learning. This peer-to-peer support service for students is available on a part-time basis each week to assist with using various software and apps (Office 365 apps, SPSS, Minitab, header styles, page numbering, table of contents, charts and graphs, track changes and more). Email software.questions@msvu.ca to request support and learn more here – Software Support for Students.

Weekly Faculty Teaching and Learning Events 

Faculty are invited to participate in on-going weekly teaching and learning events such as webinars every Wednesday, faculty discussions and online drop-in teaching and support consultations.  Faculty can learn more on the TLCOL Intranet Site.

  • Daily drop-in Collaborate Practice Sessions from 1:00-2:00pm. Stop into the Collaborate practice space to ask one of our knowledgeable team members quick questions you may have about Moodle or Collaborate, or to practice using Collaborate with the support of one of our team members.
  • Weekly drop-in Collaborate online teaching consultations every Tuesday from 9:00-10:00am. Need a quick online consult? Drop-in to ask a TLCOL Educational Developer any questions you have as you teach online this term. We are here to answer your questions about online course design, modifying course outlines for online, online teaching strategies, adapting learning activities and assessment, online grading, and more.