Teaching and Learning Centre and Online Learning


The TLCOL supports the advancement of teaching and learning at the Mount in face-to-face and online contexts. We are an academic support unit that offers faculty teaching development and training. We work with faculty to build online resources that are accessible for our students. We also support student learning with online tools like Moodle, Blackboard Collaborate, Office365, and more.


New! Student Software Support Service

There is a new Student Software Support Assistant with the Teaching and Learning Centre and Online Learning. This peer-to-peer support service for students is available on a part-time basis each week to assist with using various software and apps used for completing course work in online courses (Office 365 apps, SPSS, Minitab, header styles, page numbering, table of contents, charts and graphs, track changes and more). Email software.questions@msvu.ca to request support and learn more here – Software Support for Students.

Weekly Faculty Teaching and Learning Events 

Faculty are invited to participate in on-going weekly teaching and learning events such as webinars every Wednesday, faculty discussions and online drop-in teaching and support consultations.  Faculty can learn more on the TLCOL Intranet Site.

  • Daily drop-in Collaborate Practice Sessions from 1:00-2:00pm. Stop into the Collaborate practice space to ask one of our knowledgeable team members quick questions you may have about Moodle or Collaborate, or to practice using Collaborate with the support of one of our team members.
  • Weekly drop-in Collaborate online teaching consultations every Tuesday from 9:00-10:00am. Need a quick online consult? Drop-in to ask a TLCOL Educational Developer any questions you have as you teach online this term. We are here to answer your questions about online course design, modifying course outlines for online, online teaching strategies, adapting learning activities and assessment, online grading, and more.

COVID-19 Important Information for Faculty

To learn more about the support plan and resources available please visit the TLCOL Intranet Site. You will need to log in using your full email address.


Wondering who to contact for help with using Moodle or Collaborate? Do you want to schedule a consultation with a TLCOL team member? Do you have questions about online exams or registering for courses using myMount? Do you need help with your password?

Find answers to frequently asked questions about online learning.