Important Information for 2023 Fall Term
- Please log into Moodle with the same credentials that you use to access myMount.
- Your Moodle course sites will be visible in the ‘In progress’ tab of the Moodle Dashboard Course overview section on the first day of classes.
*Important: If you are registered in a course, but you do not see the course in your list of courses please contact your instructor.
- Important announcements and information are shared with faculty and students on the Moodle Dashboard. Please read this helpful and timely information when you first log into Moodle. Students can also access other helpful resources from the Moodle Dashboard page in the ‘Resources’ block on the right-hand side.
- Collaborate is our online classroom software. It provides a virtual space where faculty and students can meet in real-time, work in groups, chat, and learn together.
- Check out the Accessing Collaborate video in Microsoft Stream to learn more about successfully joining your online classes, then take a test drive in Collaborate by joining this Practice Collaborate Session.
- Tip! It is important to practice using Collaborate and check your computer and browser settings before joining your first online class. If you require assistance with your browser settings or computer equipment (video and audio) before your first online class, a Tech Navigator can meet with you virtually (during regular business hours) – email firstname.lastname@example.org to request this support.
- Collaborate Teleconference allows you to establish a dial-in audio connection to your MSVU online classes with your telephones when you are unable to maintain a consistent internet or audio connection through your home internet. Please be advised that if you use this feature to join your online Collaborate session, you may incur long distance fees on your telephone bill. The number you will be dialing is a local Halifax number so your long-distance calling plan will determine if you incur fees.
- Visit Get Started with Collaborate Ultra for Participants to watch a video tour, see how to navigate around sessions, establish audio and video settings for your devices and browser, and much more.
Online Learning support services for students:
Whether you are new to using Moodle and Collaborate for your courses, or you are already familiar with the educational technologies used at the Mount, please know that we are here to support you as you navigate this process. You can visit Online Support for Students to learn more about preparing for your classes, how to order textbooks online, technology requirements and more. You are also welcome to stop by our Drop-In Collaborate Support Sessions from 1:00pm – 2:00pm to ask quick questions about Moodle or to practice using Collaborate. If you have any questions about Moodle or Collaborate, please email email@example.com.
The IT&S Help Desk is also here to support you with the following types of support:
- Login and password issues related to accessing Moodle. Please be reminded that students can now securely reset their account password and update their authentication details by using the Self-Service Password Reset Tool found at www.msvu.ca/password.
- Home equipment issues relating to connectivity
- Browser issues
- Please visit Hours and Contact Information to request support
MSVU’s Suite of Educational Technologies
Moodle is the Mount’s Learning Management System and is used is most course deliveries, including face-to-face, online, blended and multi-access. It allows faculty to create and manage course content, host online discussions, administer quizzes and meet in real time with students. Moodle provides a place where students can access course content, submit assignments, complete activities, and communicate with their peers and their instructor.
Blackboard Collaborate is our online classroom software. It provides a virtual space where faculty and students can meet in real-time, work in groups, chat, and learn together.
Microsoft 365 is a collection of apps used in course delivery such as OneNote, Teams, Stream, and Yammer.
Current students and faculty can view Moodle course sites and join online synchronous classes in Collaborate by logging into Moodle.