Overview
The Case Management Fundamentals microcredential focuses on case management in the health and social services, providing foundational information and practical skills that may also be valuable to other case management contexts.
Learn from a subject matter expert with more than 30 years in the field alongside people with similar career experiences.
Why register for Case Management Fundamentals
If you are interested in understanding the case management process or if you are looking for professional development to become a case manager or system navigator, this microcredential is designed for you.
Case Management Fundamentals is an introductory program for people with limited case management knowledge or experience. It will be of interest to people in social services including government and non-profits, as well as professionals in health care. Individuals who are currently managing patient or client cases and are looking to upskill will also find it beneficial.
Register for Case Management Fundamentals today
This non-credit microcredential has been approved for 42 continuing professional development credits by the Canadian Society of Respiratory Therapists. Mount Saint Vincent University maintains all responsibility for this offering and its content.
Delivery: Online Learning
Case Management Fundamentals is a fully online microcredential, with live sessions starting on May 7.
Schedule
Case Management Fundamentals is an 8-week, 42-hour non-credit microcredential designed to equip new and aspiring case managers in human services with the fundamentals of case management practice.
Spring 2026 Offering
Start date: May 7
End date: June 25
All live online sessions are delivered Thursdays from 6 – 9 p.m. There is a maximum of 16 participants for this microcredential.
Course fee
The total fees for participants is $725 + HST. The fee includes the cost of the required e-textbook.
Organizations interested in sending multiple individuals should contact our team directly to discuss options for group rates.
Case Management Fundamentals Credential
Upon completion of this program, you will receive a digital badge which you can share with employers, professional networks, and on platforms like LinkedIn, and can be included on your resumé or CV.
Professional Development Outcomes
Upon completion of this course, you should be able to:
- Explore the role and responsibilities of case managers in the human services.
- Acquire the case management knowledge and skills to manage client cases.
- Apply case management as a process in your professional practice.
Questions? Contact Us
Email us at microcredentials@msvu.ca and we’ll be happy to answer questions that you have about the Case Management Fundamentals microcredential.
Susan Stevens was most recently the Senior Director of Continuing Care with Nova Scotia Health. In this role she led a team of over 500 staff who provided access to continuing care services to more than 40,000 Nova Scotians each year. Susan has developed, and is delivering, this new microcredential course.