Mount Online Learning Platform Maintenance and Upgrade Activities
Online Learning and IT&S are committed to ensuring that the educational technologies used by faculty and students at the university are properly maintained and upgraded on a regular basis.
IT&S and Online Learning appreciates your support and patience during this important Moodle maintenance period. If you have other questions or concerns, please contact online@msvu.ca.
Annual Moodle Maintenance Schedule
- Based on the academic calendar term dates, Online Learning and IT&S will be performing important upgrade, maintenance and security tasks in Moodle in between each term.
- Maintenance periods are chosen based on the last day of classes, exam schedules, and grades needing to be submitted to the Registrar’s Office.
- During these maintenance periods, Moodle will be unavailable to faculty and students.
- Normally, the maintenance period is between 2-3 days depending on the level of work being completed.
- The dates are communicated as soon as possible and in several ways – email, Moodle Dashboard, Moodle login screens, and the Campus Bulletin.
- If you are teaching a course outside of the regular academic calendar dates and you require the use of Moodle and Collaborate during this time, please email online@msvu.ca to discuss possible alternatives.