Moodle software on laptop

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Access to Moodle and Collaborate

Moodle Login

  • August 27 and August 28, 2019 
  • December 17 and December 18, 2019
Learn more at Moodle Maintenance and Upgrade Information

The Mount’s Online Learning Platform includes Moodle, Blackboard Collaborate, Office 365, Nearpod and more.  By using this website, you are confirming that you have read, understood and accepted the following terms and conditions.


Materials on the Mount Online Learning Platform are subject to the Copyright Act, Canadian laws, policies, regulations and international agreements. This includes identifying the source of information and prohibiting the reproduction of materials without written permission.

Data Storage

The Mount abides by all provincial privacy laws including the Freedom of Information and Protection of Privacy Act (FOIPOP) and the Personal Information International Disclosure Act (PIIPDA).


Authorized Mount staff have access to your course site to provide technical support and to assist in the administration and smooth functioning of the Mount Online Learning Platform. All information gathered in Moodle will be kept confidential.

Your class sessions and other learning activities may be recorded by your instructor for use within your online course site. Your instructor will provide advanced warning before beginning the recording and will inform you of any additional use of these recordings. Recordings will not be distributed outside of the Mount Online Learning platform.

Terms of Use for Students
  • You will not submit material completed in a course to fulfil the requirements of another course without the written permission of both instructors. To do so would constitute cheating as stated in the Academic Calendar.
  • You will not record any class activities including discussion or lecture without securing the permission of the course instructor.
  • You will not upload course material to any external websites or share with others, unless permitted to do so by the instructor. If you require further clarification about using materials from this course in other contexts, please contact the instructor.
  • Only students registered in this Mount Online course site are permitted to view, download, upload, comment or otherwise participate in this course site.
  • You will not provide anyone not registered in this course with access to the Mount Online course site established for the course.
  • You will not divulge or share your Mount password with anyone.
By entering this website, you agree to:
1.    Abide by the Mount’s Regulations Governing Computer Use
2.    Maintain Academic Integrity
3.    All of the terms and conditions above.

Faculty, please email if you require support using any of the features of Moodle or Blackboard Collaborate.  This may include help with setting up your Moodle course site, how to import course content, how to use quizzes or to request a training session.

Students, please email if you need help with navigating Moodle, how to submit assignments and use quizzes, how to upload files and much more.

Please contact the IT&S Help Desk for the following technical support requests:

  • Moodle and Collaborate - logging into Moodle, accessing your Moodle course sites and joining a Blackboard Collaborate session
  • Office 365 - Accessing Office 365, SharePoint, OneDrive, Skype for Business and more
  • myMount - Passwords, email, wireless, internet, printing and more

Evening and Weekend Support

Urgent requests are those that concern your ability to teach or participate in a class that same evening (after 8:00 pm) or weekend. Only urgent requests will be responded to immediately, and others will be responded to the next business day.

Please email and explain if you are not able to teach or participate in a class, and your request will be responded to accordingly.