Moodle software on laptop

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Access to Moodle and Collaborate

Moodle Login

Who to Contact for Support

Faculty, please email msvu.ca if you require support using any of the features of Moodle or Blackboard Collaborate.  This may include help with setting up your Moodle course site, how to import course content, how to use quizzes or to request a demonstration session.  

Students, please email msvu.ca if you need help with navigating Moodle, how to submit assignments and use quizzes, how to upload files and much more.

Please contact the IT&S Help Desk for the following technical support requests:

  • Moodle and Collaborate - logging into Moodle, accessing your Moodle course sites and joining a Blackboard Collaborate session
  • Office 365 - Accessing Office 365, SharePoint, OneDrive, Skype for Business and more
  • myMount - Passwords, email, wireless, internet, printing and more

Evening and Weekend Support

Urgent requests are those that concern your ability to teach or participate in a class that same evening(after 8:00pm) or weekend. Only urgent requests will be responded to immediately, and others will be responded to the next business day.

Please email msvu.ca and explain if you are not able to teach or participate in a class, and your request will be responded to accordingly.