Frequently asked questions:
Do I contact an approved proctor site or does your office?
Students are responsible for contacting and schdueling a proctor that is able to accommodate your exams. Once you have scheduled your exam(s) with your proctor, you are required to fill out our online Proctor Site Information Form. This form provides us with information needed to send your exam to you proctor. Students are responsible for any fees charged by the proctor.
Can I write before the exam date?
Under no circumstance may you write any proctored exam or test before the regularly scheduled date and time.
I’m going home for the holidays, can I write my final exam with a proctor?
On-campus students are not permitted to write with a proctor at any time during the term. Per Examination Policy (2.2.21 of the undergraduate Academic Calendar), students are cautioned to not make travel arrangements until exams are completed during the examination period as end of term travel plans are not a valid reason to miss an examination.
I live in a different time zone. Do I book the mid-term and/or examination in my local time zone or Halifax time zone?
All mid-terms and/or examinations must be written on the date and time stated in your syllabus in Atlantic Standard Time (Halifax time). No mid-term and/or examination can be written prior to the scheduled date and time. Proctors will return all mid-term and/or examinations not written as scheduled. If you are unable to write on the scheduled date or time, contact firstname.lastname@example.org
What if my proctor is not available on evenings or weekends?
We understand that not all proctor sites are available at the required time of writing. If you find yourself in this situation, please contact your proctor to find out what their next available time-slot would be and email email@example.com for special permission to write on an alternate date. Any change to an exam date and/or time must first be approved by our office.
Do I have to use the same proctor for all my exams?
It is expected that you will use the same proctor for the entire term. We understand that sometimes this is not possible. If you are not able to use the same proctor please email firstname.lastname@example.org with a brief explanation as to your situation.
Do I have to fill out the Proctor Information Form each term?
Yes, as this information does not carry over from term to term, you will be required to submit a new form each term.
I am registered with Accessibility Services. Can I use my approved accommodations at a proctor site?
Advise the proctor of your approved accomodations when you book the exam to ensure they can accomodate, and email email@example.com to let us know which accommodations you require for your exam.
I’m taking online courses and live nearby, may I still write with a proctor?
Only students living 100km or more from campus may write with a proctor. All other students are expected to come to campus to write their exams.
The proctor I would like to use is not listed on your website as an approved proctor site. Can I still use them?
Our approved proctor list contains the most commonly used and approved proctor sites; however, it does not include all approved proctor sites. If you’re wondering if the proctor site you would like to use is approved by the Mount, please email firstname.lastname@example.org
Still have questions? Please email us at email@example.com