Have a question? We have the answers!
Being a Mount Residence Student is exciting, and with that there is usually some questions. Don’t worry we have got you covered! From Orientation Week to meal plans and room mates to where to park, the Residence Life FAQ will help you with some of the basics. Have other questions that you don’t see the answer too? Email firstname.lastname@example.org to have your questions answer!
What can I bring to residence (i.e. bike, fridge, pets)?
For a complete list of what to bring and what to leave at home, please see our ultimate packing list. If you don’t see something on there, please let us know!
What is an RA? What do they do?
Resident Assistants (RAs) are student representatives of the housing office who live and work in residence buildings. Assisi, the Birches and Westwood each have a Residence Life Team responsible for housing programming and addressing the needs of Mount students. RAs also ensure housing rules and regulations are adhered to by residents; they look out for the well-being of all on-campus residents.
Will my student have a mailing address?
Yes, each residence student is assigned a mailbox at the start of the year. Please use the following format when sending correspondence to your student:
Residence and room number
166 Bedford Hwy
I’ve been assigned a residence but want to switch – can I switch residences?
You must submit a written request to the Residence Life Manager for all room or residence changes.
I would like to know my future roommate before we move in together – can I get in contact with them?
Email email@example.com. We will verify that your roommates have authorized us to release their information and email you with their details.
When do residences close during the year?
Residences close on December 15th, 2019 and remain closed until January 5th, 2020 for the Holiday Break. Residences close for the summer on April 15th, 2020, with the exception of Birch 5, which houses students taking summer courses. (Applications available spring 2020)
Can I have overnight guests in my room?
Beginning on September 9th, 2019, students are welcome to invite an overnight guest to the Mount. During Orientation Week, no overnight guests will be permitted. Assisi guests must carry an ID and a guest pass while on campus. Guests in all over areas must carry valid ID. All guests are expected to follow the guidelines in the Residence Life Handbook and must be accompanied by their hosting resident at all times. Any damage charges and/or fines incurred as a result of a guest’s behavior will be the responsibility of the host resident. Any violation of residence rules could result in a loss of guest privileges.
Are meal plans mandatory? Who is the provider? Do they have vegan/vegetarian alternatives?
Yes, meal plans are mandatory. Chartwells provides on-campus dining to the community. There are a number of options for students, including vegan and vegetarian alternatives. Chartwells can also accommodate special dietary needs by meeting with the Food Services Director. More information can be found on the Chartwells website.
Is long-term parking available at the Mount?
Yes, but you will be required to purchase a parking permit from the Assisi security desk.
Is there someone myself or my student can contact if they have questions about student loans?
Yes, The Mount has a financial aid department dedicated to helping our students understand their student loans, lines of credits, bursaries, scholarships and any other aspect of their finances at The Mount.
What resources are available on campus for students?
The MSVU Office of Student Experience (OSE) is dedicated to supporting all Mount students throughout their time here. They offer a range of free services for students including, counselling, career planning, disability services, and financial aid.