Mount Fitness Centre – Refund Policy

Memberships:  Facility, Group Fitness and/or Combo Memberships
– Full refund if request to cancel is received within 7 days of purchase.
– Prorated refunds will be given after the seventh day with medical or work related documentation.

Recreation Programs:  
– Full refund within 5 days of first class.
– Prorated refunds will be given after the fifth day with medical or work related documentation.


Day Camp – Cancellation and Refund Policy

CANCELLATION FEE:
– Each day camp registration will be subject to a CANCELLATION FEE for EACH withdrawal request.
Cancellation Fee:  $25.00 per 5-day week requested.
– The cancellation fee will be prorated for based on the number of days in the camp week.

2022 REFUND POLICY:
To cancel your registration and receive a refund (minus the CANCELLATION FEE- see details above) you must:
– request to withdraw in writing, by emailing camps@msvu.ca
– submit request THREE WEEKS prior to the day or week of camp that you are requesting to withdraw from.
– If requesting within the three week period, a refund will only be issued if a replacement can be found.

Exception: Pro-rated refunds will be provided for any days that a child cannot attend camp due to illness.