The password change tool includes a self-service option giving you the ability to reset your own password.
The first time you use the password change tool you will be prompted to set up your three challenge questions used in self-service password recovery.To change your password you will need your username or email address and current password.To recover from a forgotten password you will need your email address, username, student/employee number and the answers to your challenge questions.
» Tips for creating custom questions in the password change tool.
» Tips for creating a strong and secure password.
Passwords are required to be between 8-25 characters. An alpha-numeric combination with 1 number, 1 upper case and 1 lower case letter is required. An example of a suitable password would be dr8Gon91
Browsers - User experience will vary with different browsers and may change again after updates to those browsers, please see the browser guide to learn more. As an example you need to turn on compatibility mode in IE11 or EDGE for the password tool to show options correctly. If IE is not working for you try another browser such as Firefox.
If you have forgotten your password, are unable to change it, or have difficulties with the password change tool, please contact the IT&S helpdesk at 902-457-6538 or msvu.ca