The most efficient payment process for an international student to pay their student fees from outside of Canada is through Convera for Students. This option allows you to pay your student fees in the currency of your choice which the converts into Canadian dollars.

Note: This is not a payment through Convera Agent locations (except in the case of some payments from India). You will simply be paying a Convera account, and then Convera transfers the funds to Mount Saint Vincent University in Canadian dollars.

Benefits of using Convera for Students

  • You make payment in the currency of your choice. This amount is then converted to Canadian dollars.
  • The exchange rate quote is locked in for your payment for 72 hours after the quote is obtained.
  • The exchange rate is very competitive when compared to your financial institution’s retail rates, and bank service fees may be reduced since the wire transfer that you initiate is a local transfer.
  • There are NO transaction charges from Convera or Mount Saint Vincent University, though you may be charged a transaction fee by your bank.

Please include your reference information to ensure your payment reaches your Mount Saint Vincent University student account quickly, typically two to five business days after your bank initiates payment.

Step by Step instructions

Step 1: Navigate to the Convera for Students website

 

Step 2: Provide Student/Payer Information

  • Complete the required fields on Convera’s website (Student’s Mount Saint Vincent University ID number, student’s first and last name, email address, etc.) and select NEXT.

Step 3: Enter Payment Details

  • Enter the amount you wish to pay in Canadian dollars and select NEXT.
  • Select the currency that you would like to pay in* from drop down list. You will notice on the right-hand side that you now see the amount that you will be paying in the currency selected.** Select NEXT.
  • Select the checkbox if you would like to receive the payment instructions via email.
  • Complete other fields as listed if payer is not the student then select NEXT.
  • Review conditions and select the checkbox, then select SUBMIT.
  • NOTE: You may need to temporarily allow pop-ups on your computer in order to view the payment instructions.

Step 4: Bank Transfer

  • Print your payment instructions and make the payment. For most countries this will be by wire at your bank.***
  • Instruct your bank to wire transfer funds to the Convera bank account indicated on your payment instructions.

The reference number on the payment instructions is very important. It MUST be included on your payment in order for the funds to be correctly and promptly applied to your student fee account. A reference number should NOT be used more than once. If you are making a second payment, or have a quote that has expired, please go through Steps 1-3 again to get new payments instructions with a new reference number. The payment must be sent within 72 hours of the quote or Convera shall use the current exchange rate to convert the currency.

The expiry of the quote is indicated on the bottom of the payment instructions that you have printed.

Step 5: Payment Finalized

  • While the transfer is in progress your account will continue to show the outstanding amount.
  • Mount Saint Vincent University will post the Canadian dollar equivalent to your student account, generally two to five days after your local bank initiates payment.

* If your local currency is not an option available in the system, you will need to choose another currency on the list to arrange your payment, or contact for more information. The subject line should read “Convera issue”. Please indicate what currency you are trying to pay in, or where you are trying to pay from, and what the precise issue is.

** When paying from China or India, you will be given your rate when you process your transfer per the payment instructions.

*** For payments from India, China and South Korea, you will be instructed to pay on a particular website or bank (e.g. ICICI for India).

For futher help:

See animated video for help in English. Other languages follow:

Cantonese

Spanish
Mandarin
Korean
Japanese
Hindi
Indonesian
French Canadian
French
Arabic

If you still have questions about the process, you can contact Western Union at:

Toll Free: 1-877-218-8829

Local: 1-402-884-3041

Email Address: studentsupport@convera.com

Or you can email the Financial Services office at financial.services@msvu.ca