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Counselling Services

902 457 6567 | counselling@msvu.ca | EMF 141

About our Services

As part of MSVU Health & Wellness Services, our Counselling Services team provides up to 10 free personal counselling appointments per academic year to any registered Mount student. Our aim is to help students thrive throughout their academic pursuits.

Services offered and client confidentiality is maintained according to the professional guidelines established by the Canadian Counselling and Psychotherapy Association (CCPA).

Counselling therapists at MSVU use a collaborative case conferencing model to intake students and to develop supportive therapeutic plans and recommendations for care. Counselling therapists use the CCPA Code of Ethics and Standards of Practice to guide their work and to ensure high standards are maintained as they attend to their professional and ethical responsibilities.

Students new to Counselling Services can book an intake appointment online by creating a profile on Jane App. Students who have previously engaged in counselling within the last 12 months can email their counsellor directly to rebook or reengage in counselling services.

For questions or help with making an appointment, our Reception Desk is open from 8:30am to 4:30pm, Monday to Friday at EMF 108.

Daytime appointments are available. Evening appointments are available on Tuesday evenings from September to April.

For in-person counselling appointments: Please proceed to EMF 108 to check-in prior to your scheduled appointment OR wait in the lounge/study area by EMF 141 for your counsellor.

Therapeutic Orientation

Counselling and Career Services at Mount Saint Vincent University recognizes the mission and values outlined in the institutional Strategic Plan, which acknowledges the importance of “strength in community.” From this positioning, and in keeping with the tenets of inclusive education, trauma informed-care, and culturally and linguistically responsive mental health services, we develop, host, and deliver flexible, person-centred services to foster self-understanding, emotional regulation, emotional growth, resilience, and overall wellbeing.

Establishing trust, autonomy, and safety are central values for MSVU counsellors as they nurture personal understanding and consciousness within a strengths-based therapeutic paradigm.

We commit to offering services that foster:

Self-determination – Resilience – Safety – Creativity – Personal Expression

Counselling Services Guiding Principles

Relational, Person-centred Approach to Care
Person-centred approaches to counselling use unconditional positive regard to support students. Counsellors know how to build trust, safety, and rapport. They create a therapeutic relationship that emphasizes individual strengths and the validation of individual beliefs, values, and authentic self-discovery, to help anchor students in self-awareness and in self-acceptance.

Inclusive Education
Counsellors are guided by principles of equity, diversity and inclusivity to ensure students feel accepted and heard. They foster a sense of belonging in acknowledgement of personal preferences, cultural value systems, and goals.

Culturally and Linguistically Responsive
Counselling supports are evidence-based while also inviting opportunity for alternative, anti-oppressive, anti-colonial, creative approaches to wellbeing services. Counsellors are transformative mental health professionals who know how to raise personal and institutional consciousness on mental health topics and strategies to foster holistic wellbeing. They invite personal change through facilitation of student-voice, giving rise to an understanding of lived experience. MSVU counsellors create space for important life questions to be pondered, often leading to a positive reframe of personal experience and the opportunity to counter disempowering narratives, and to dispute dominant paradigms and knowledge systems.

Strength in Community
Counsellors invite opportunities for individual and group mental health processes and programming to assist students in the establishment of: emotional regulation; an understanding of their needs; an expansion of personal identity; and a sense of belonging within shared, co-creative opportunities for learning, personal growth and possibility. They do this work within safe spaces using an integrative approach, encompassing multiple ways of knowing the world. Indeed, perspectives from all knowledge systems and ways of knowing and being are supported and valued.

UPDATE: Our bookings process has changed! See "How to Book" and "Quick Connect" instructions (below)

Jane App will open for intake and quick connect appointments on September 5, 2025.

How to Book

Bookings the 2025/26 academic year (Intake and Quick Connect/Same-day) appointments will open on September 5th. Please stay tuned.

Book an intake appointment to start accessing counselling sessions. Counselling Services at MSVU is focused on helping you obtain academic success in your program of study.

New to Counselling Services? To get started with an intake appointment, please go to Jane App to create a profile. Once you have a profile created you can register for a 30-minute intake appointment. Please book only 1 intake appointment. Duplicate intake appointments will be cancelled.

Have you met with a counsellor before? Do you want to reengage in counselling? Please contact your counsellor directly by email to arrange your next appointment.

Appointments are available Monday to Friday. Students with an appointment should proceed to EMF 141 five minutes prior to their appointment time and wait in the study lounge seating area for their counsellor.

Counselling Services calendar icon to indicate booking a same-day appointment

30-Minute Quick Connect (Same-day Appointments)

Quick Connect or Same-day appointments are available for students who are not already seeing a counsellor. These appointments are available on a first come first served basis to provide support for a singular concern. We ask students to book these appointments on the day they are needed (not days in advance). Please note that same-day appointments are limited in scope and are intended to provide direct support for one pressing concern or issue.

A quick connect appointment can be booked on Jane App.

Students who already have a counsellor can email their counsellor directly for a quick connect appointment to discuss an immediate concern that cannot wait until their next scheduled appointment.

Counselling Services is not an emergency clinic. All emergencies (e.g., serious threats of violence, actively suicidal individuals) should be directed to a hospital emergency department or to call 911.

Jane App

MSVU Counselling and Career Services use Jane App to manage bookings and host video sessions. Sign into Jane App to make an intake appointment (new students only), view your appointment history, sign up for appointment reminders, and to meet your counsellor for your video session.

Students who have already had an intake appointment can contact their counsellor directly by email to rebook their next counselling session.

Concerned About a Student?

Members of the Mount community are encouraged to contact Counselling Services during regular business hours (8:30 am – 4:30 pm) if you are concerned about a student who is displaying signs of distress or concern.

To book a same-day appointment please create a profile on Jane App. Once you have created a profile you can book a same-day appointment (if available) on the Jane bookings portal.

Outside of regular business hours you can also contact various community services for guidance and support.

Get Help Now

If you are at immediate risk of harm to yourself or others, you are in an emergency.

Please go to your nearest emergency room or call 911.

Meet our Team

Learn more about your MSVU Counselling Services team.

Mental Health First Aid

Mental Health First Aid is a one-day course available in-person and virtually for students, faculty and staff through Counselling Services.

Email jacqueline.greenough@msvu.ca to inquire about upcoming trainings or to plan one for your team.

Resources for Students

Find on-campus, off-campus, and online mental health resources for postsecondary students here.

Text, phone, online, and in-person options available.

Resources for Faculty and Staff

Find on-campus, off-campus, and online mental health resources for faculty and staff here.

Text, phone, online and in-person options available.

Mount Fitness Centre image for Health and Wellness page

Other Campus Health & Wellness Services

Visit the Health Office website.

Visit the Mount Fitness Centre and Campus Rec website.

View the A-Z list of student services and supports.

Healthy Minds NS

Healthy Minds NS is a suite of online mental health resources, available free to postsecondary students, to complement the mental health supports and services available on campuses.

Good2Talk

Free, confidential support 24/7 for postsecondary students in Nova Scotia.

Call 1 833 292 3698 or text GOOD2TALKNS to 686868.

Also available in Ontario: call 1 866 925 5454 or text GOOD2TALKON to 686868.

Togetherall

A safe, anonymous online peer community for your mental health.

Freely available 24/7 to all youth and young adults aged 16+ and postsecondary students in Nova Scotia and Alberta.

Counselling Services is not an emergency clinic.

All emergencies (e.g., serious threats of violence, actively suicidal individuals) should be directed to a hospital emergency department or call 911.

Campus security should be contacted for any emergencies that take place on campus. They can be reached at 902 457 6111, 24 hours a day, 7 days a week.