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Mount Online Learning Platform Maintenance and Upgrade Activities

The Teaching and Learning Center and Online Learning (TLCOL) and IT&S are committed to ensuring that the teaching and learning technologies used by faculty and students at the university are properly maintained and upgraded on a regular basis.

Maintenance periods are scheduled in advance and occur outside of class start and end dates and exam schedules as per the academic calendar.

  • Please be reminded that based on the academic calendar term dates, TLCOL and IT&S will be performing important upgrade, maintenance and security tasks in Moodle in between each term.
  • Maintenance periods are chosen based on the last day of classes, exam schedules, and grades needing to be submitted to the Registrar's Office.
  • During these maintenance periods, Moodle will be unavailable to faculty and students.
  • Normally, the maintenance period is between 2-3 days depending on the level of work being completed.
  • The dates are communicated as soon as possible and in several ways - Moodle Dashboard, Moodle login screens, email to faculty, TLCOL Intranet site, TLCOL website, TLCOL newsletter and the Campus Bulletin.
  • If you are teaching a course outside of the regular academic calendar dates and you require the use of Moodle and Ultra during this time, please email msvu.ca to discuss possible alternatives.

Upcoming Moodle Maintenance Periods


  • December 17 and December 18, 2019

Moodle Maintenance and Upgrade Complete

Moodle has successfully been upgraded from version 3.3 to 3.5. TLCOL and IT&S appreciate your understanding and patience while we implemented this important maintenance and upgrade project.

  • Faculty, please visit the TLCOL Intranet Site to learn more about the new features and functionality in Moodle 3.5
  • Please email online@msvu.ca anytime with questions or to arrange a training session to learn more

New for Students in Moodle 3.5

  • Course images or coloured patterns will display on your Dashboard
  • When uploading to a quiz essay question, easily see which file types are accepted
  • All users will be required to read and accept a new Terms of Use policy when logging into Moodle at the beginning of each new term
  • A new default text editor is available, with a new editor toolbar layout
  • Visit Moodle.org for more information