Mount Online Learning Platform Maintenance and Upgrade Activities

The Teaching and Learning Center and Online Learning (TLCOL) and IT&S are committed to ensuring that the teaching and learning technologies used by faculty and students at the university are properly maintained and upgraded on a regular basis.

Maintenance periods are scheduled in advance and occur outside of class start and end dates and exam schedules as per the academic calendar.

  • Please be reminded that based on the academic calendar term dates, TLCOL and IT&S will be performing important upgrade, maintenance and security tasks in Moodle in between each term.
  • Maintenance periods are chosen based on the last day of classes, exam schedules, and grades needing to be submitted to the Registrar’s Office.
  • During these maintenance periods, Moodle will be unavailable to faculty and students.
  • Normally, the maintenance period is between 2-3 days depending on the level of work being completed.
  • The dates are communicated as soon as possible and in several ways – Moodle Dashboard, Moodle login screens, email to faculty, TLCOL Intranet site, TLCOL website, TLCOL newsletter and the Campus Bulletin.
  • If you are teaching a course outside of the regular academic calendar dates and you require the use of Moodle and Ultra during this time, please email to discuss possible alternatives.

Upcoming Moodle Maintenance Periods

  • December 17 and December 18, 2019

Moodle Maintenance and Upgrade Complete

Moodle has successfully been upgraded from version 3.3 to 3.5. TLCOL and IT&S appreciate your understanding and patience while we implemented this important maintenance and upgrade project.

  • Faculty, please visit the TLCOL Intranet Site to learn more about the new features and functionality in Moodle 3.5
  • Please email anytime with questions or to arrange a training session to learn more

New for Students in Moodle 3.5

  • Course images or coloured patterns will display on your Dashboard
  • When uploading to a quiz essay question, easily see which file types are accepted
  • All users will be required to read and accept a new Terms of Use policy when logging into Moodle at the beginning of each new term
  • A new default text editor is available, with a new editor toolbar layout
  • Visit for more information