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Please keep in mind that Counselling Services is not an emergency clinic. All emergencies (e.g., serious threats of violence, actively suicidal individuals) should be directed to a hospital emergency department or to a 911 operator. Campus security should be contacted for any emergencies that take place on campus. They can be reached at 902-457-6111 24 hours a day, 7 days a week.

Mission Statement

Our mission in Counselling Services is to maximize the potential of all students to benefit from their academic experience at Mount Saint Vincent University. Our goal is to help students deal with the emotional, psychological and developmental issues they face in their life while studying at the University. Our services include free, confidential, individual appointments, as well as workshops, group programs and in-class presentations.

Confidentiality Policy

Information obtained throughout the course of your counselling is considered confidential within the limits set by the Psychologists’ Act of Nova Scotia. Client confidentiality is maintained according to the Canadian Code of Ethics for Psychologists, third edition (2000, CPA), Principles I.43 – I.45, and in compliance with The Personal Health Information Act (PHIA).

When necessary, consultations, including exchange of written information, documents or reports, may be made with other professionals to ensure the best possible service. However, in these situations, your written permission will be sought ahead of time for the release of information.

Cancellation policy

If you are not able to make it to your scheduled appointment, please let us know at least 24 hours in advance by calling 902-457-6567 or e-mailing counselling@msvu.ca. This allows us the opportunity to move a student on our waiting list into an appointment slot. If you arrive 15 minutes or later for your appointment it will be rescheduled so that other appointments can remain on time.

No-Show Policy

If a student misses their scheduled appointment three (3) or more times during a semester, they may be required to meet with a counsellor before booking their next appointment.

Notes

Notes are only provided in exceptional circumstances and to clients currently being seen in Counselling Services. A decision to provide a note is made by the Clinical Therapist/Psychologist. Notes will not be given to students coming to Counselling Services for the sole purpose of getting a note.