Qualifications:
Diploma – Hotel & Restaurant Mgmt (Algonquin College), BA (Carleton University), MBA (University of Guelph), Ph.D. Candidate (Saint Mary’s University)
Joined MSVU:
2010
Relevant Prior Work Experience:
The Westin Ottawa – Starwood Hotels & Resorts (2000 - 2001)
Jasper Park Lodge – Canadian Pacific Hotels & Resorts (1996 - 1998)
Canadian Tourism Human Resources Council (1996 - 1997)
Consultant / Training Facilitator – Forum Corporation (2003 - 2008)
Research interests:
Sense making, social construction, narratives and storytelling, motivation, organizational change
Academic Activities and Publications:
Journal articles and Conference Proceedings:
1. Murray, W.C. & Das, H. (2010), The Influence of Tenure, Job Position and Education Levels of Empowerment and Commitment in the Tourism Industry, Administrative Sciences Association of Canada (ASAC), Conf. Proceedings 31, (May 2010)
2. Murray, W.C. & Das, H. (2010), Feeling Empowered and Staying to Use it: How Tenure, Position and Education Influence Empowerment and Commitment in the Tourism Industry, Sprott Doctoral Symposium, Conf. Proceedings 7, (April 2010) - Awarded Best Conference Presentation 2010
3. Murray, W.C., Smith, L. & Nielson, K. (In Press), Exploring Motivational and Learning Differences with Mature Students in Post Secondary Education, Collection Essays on Learning and Teaching (CELT) , 3
4. Murray, W.C. (2009), The Winds of Change: A Longitudinal Examination of Motivational Factors and Job Rewards in the Hospitality Sector, Atlantic Schools of Business Conference, Conf. Proceedings 39, (Oct 2009)
5. Murray, W.C., Smith, L. & Nielson, K. (2009), Exploring the Unique Perspectives of Mature Students in Post Secondary Education, Society for Teaching and Learning in Higher Education Conference (Jun 2009)
6. Murray, W.C. (2009), Joint Book Review – Exploring Identity: Concepts & Models and Organizational Identity in Practice. Work, Employment and Society. SAGE Publications, 23(3)
7. Murray, W.C. & Helms Mills, J. (2009), Finding Space to Breath: Balancing Control and Freedom in Call Centres. The Workplace Review, 6 (1).
8. Murray, W.C., & Helms Mills, J. (2008), Just a Bit of Breathing Room: The Dialectical Balance of Control and Freedom in Call Centres, Atlantic Schools of Business Conference, Conf. Proceedings 38, (Oct 2008)
9. Murray, W.C., & Rostis, A. (2007), Who’s Running the Machine? A Theoretical Exploration of Work Stress and Burnout of the Technologically Tethered Worker, Journal of Individual Employee Rights, Baywood Press, 12(3)
10. Murray, W.C. (2007), Entering the Professorate: When Individual Identity Construction Meets Institutional Habituation, Atlantic Schools of Business Conference, Conf. Proceedings 37, 53-59, (Sept 2007) - Awarded Best Graduate Student Paper 2007
11. Murray, W.C., Yue, A.R., Durepos, G. & Mills, A.J. (2007), Control Challenged: Why Homogenetic Structures May Fail in Radically Changing Environments, Standing Conference on Organizational Symbolism , (Jul 2007)
12. Murray, W.C. (2007), How May I Help You? Conceptualizing the Benefits of High Performance Work Practices on Emotional Labour Pressures in the Hospitality Industry, Sprott Doctoral Symposium, Conf. Proceedings 4, 160-174 (Apr 2007)
13. Murray, W.C. (2003), Motivational Issues for Employees in the New Millennium, Advances in Hospitality and Tourism Research, Conf. Proceedings, 8, 489-495 (Jan 2003)