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Get Ready for Fall 2018

In preparation for the start of the fall term on Wednesday, September 5, 2018, Online Learning would like to share a few details and reminders for faculty teaching an online course with Moodle and Blackboard Collaborate.  Please review the information below, and feel free to contact us with further questions or for clarification.  

Moodle Course Site(s) Preparation

  • Moodle course sites will be made available to students on the first day of classes – Wednesday, September 5, 2018.  If you require your Moodle course site to be open before that, outside of the academic calendar term dates, you must submit a request to msvu.ca with the following details:
    • Copy the Registrar’s Office on this email – msvu.ca to ensure WebAdvisor details are accurate and that student registrations are in Colleague
    • Provide the course name, number and section
    • Reason for starting early
    • Date and time of the first day of class
  • The User Support Team with Online Learning includes Hanaa Aboushahla and Jennifer Rizwan.  Requests for their support to prepare for the start of a new term can be made to msvu.ca.  This is a centralized email account, managed and shared with Kelly Cantelo, Hanaa and Jennifer, therefore all requests will receive a timely and effective response.
  • If you require a refresher on using Moodle, please email msvu.ca to arrange a meeting (in person or online) with one of our knowledgeable team members.
  • Faculty will be enrolled in their Moodle course sites once their teaching assignment is processed in Colleague.  If you require early access to your Moodle course site(s), please submit a request to msvu.ca requesting early access to your Moodle course site (please be specific with the course details ie BUSI 1000 18). Once you are enrolled in your Moodle course site(s), please start updating your course content (if you haven’t already).  If you require help with importing course content from a previous term, please email msvu.cato learn how to do this task yourself.
  • If you need assistance from the Mount Library to add scanned articles/documents to your Moodle course site, email msvu.ca and copy msvu.ca to make your request.

Launching Blackboard Collaborate Ultra

  • Online Learning is launching the use of Collaborate Ultra this fall, in online Moodle course sites, and this is replacing Collaborate Classic(Classic will be phased out during the 2018/19 academic year).  Faculty can continue to use Classic if they wish, however a request for this needs to be made to msvu.ca
  • Ultra is the newest, online version of Collaborate. It opens right in your browser so you don’t have install any software to join a session
  • Ultra provides a higher quality video and audio experience for all users
  • Accessibility for all users is more enhanced in Ultra – learn more >>here
  • Access to Ultra is different depending on the type of device you are using
  • An app needs to be downloaded if you are using an iPad to teach
  • More details can be found >> here.
  • The User Support Team is creating Ultra Collaborate sessions in online Moodle course sites after faculty are enrolled in sites (after teaching assignmentsare confirmed in Colleague)
  • A member of our User Support Team will join your first online class in Collaborate Ultra (or Classic) to ensure you and your students are logged in and able to fully participate.  They can deliver a short orientation to students on using Collaborate Ultra.
  • If you require a refresher or an overview of how to use Blackboard Collaborate Ultra (or Classic), please email msvu.ca to arrange a meeting (in person or online) with one of our knowledgeable team members

Faculty and Course Development Support

  • The Teaching and Learning Centre and Online Learning provides pedagogical and instructional development/design support to faculty teaching on-campus and online courses.
  • To explore the wide range of teaching technologies available for use – NearPod, Office 365, Moodle and Collaborate – please contact the following team members:
    • Leigh-Ann MacFarlane, Educational Developer, pedagogical consultations
    • Emily Ballantyne, Instructional Developer, course development consultations
    • msvu.caon how to use the various teaching technologies

Evening and Weekend Support

Evening and weekend technical support is available for urgent requests - those that concern your ability to teach or participate in a class that same evening (after 8:00pm) or weekend. Please call the campus security switchboard at 902-457-6788 and explain if you are unable to teach or participate in a class.  The campus switchboard operator will forward your request to the appropriate technical support person who will address the issue.  Only urgent requests will be responded to immediately.  Others will be addressedthe next business day.

TLCOL would like to share helpful information with departments and faculty in preparation for the upcoming summer term, for both campus and online course offerings.  As well, some of the information explains procedures in place for managing Moodle course sites and enrolments in them, and how TLCOL works with IT&S and the Registrar’s Office.  


Moodle Course Site and Enrolment Management Procedures

Process for Creating all Moodle Course Sites (online and campus)

Online Learning and IT&S work closely together to perform a bulk course creation process prior to the start of each term.  After this initial bulk course creation process occurs, regular updates occur to capture new courses being added to the timetable.  It is part of Online Learning’s regular procedures not to create course sites in Moodle unless they are recorded in Colleague first.  

If there is an instance which a Moodle course site needs to be created prior to it being recorded in Colleague, please make a special request to msvu.ca with the following information:

  • Copy the Dean, Chair and Registrar’s Office (contact email TBD) on this email request
  • Course name, number and section
  • Date and time it is to be taught
  • Reason for early creation of the site

When Moodle Course Sites are Made Available to all Students (online and campus) 

The first day of classes for the first summer term is Monday, May 7 and the first day for the second summer term is Tuesday, July 3.  All Moodle course sites will be opened to students early in the morning on those dates.  

Important Note:  If you require your Moodle course site to be open before that, outside of the academic calendar term dates, you must submit a request to msvu.ca with the following details:  

  • Copy the Registrar’s Office on this email – registration@msvu.ca to ensure WebAdvisor details are accurate and that student registrations are in Colleague
  • Provide the course name and number
  • Reason for starting early
  • Date and time of the first day of class